We make the process simple.

Insurance Reimbursement for Medical Wigs

Step 1

Purchase Your Wig

Select and purchase your wig online. Every wig purchase qualifies for reimbursement support from our team.


Step 2

Obtain a Prescription from Your Doctor

Ask your doctor for a prescription that includes wording such as:

“Full cranial alopecia induced as a result of chemotherapy treatment requiring a human hair cranial prosthesis.”

The wording may vary slightly, but it must indicate medical hair loss due to cancer treatment.


Step 3

We Handle the Paperwork With You

Once you receive your prescription, our team will:

  • Collect your prescription
  • Complete the necessary insurance forms
  • Provide required documentation
  • Submit everything directly to your insurance provider

You are not navigating this alone.


Step 4

Insurance Review Period

Most insurance providers take approximately 6 to 10 weeks to process reimbursement claims.

Timelines vary by provider.


Step 5

Receive Your Reimbursement Check

If approved, your insurance company will mail you a reimbursement check covering a percentage of your wig purchase.

Coverage amounts vary by provider and plan.

You may contact your insurance company ahead of time to ask:

  • Do you reimburse for cranial prosthesis?
  • What percentage is covered?
  • Is there a maximum benefit amount?

Important Notes

  • Every insurance provider is different
  • Reimbursement is not guaranteed
  • We assist with submission, but approval is determined by your insurer

Final Reassurance Block

We built OAW to support women during one of the most vulnerable seasons of life. From wig selection to insurance paperwork, we are here to help every step of the way.