Shipping policy

At Oncology Aesthetics & Wellness, we are committed to delivering your orders in a timely, safe, and reliable manner. Please review our shipping policy below for complete details.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation. You will receive a notification once your order has been shipped.

Shipping Time & Delivery

Standard delivery typically takes 5–10 business days, depending on your location and courier service availability. Delivery times may vary during peak seasons or due to unforeseen circumstances.

Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout before you complete your purchase. Promotional offers such as free shipping may apply on selected products or orders.

Shipping Locations

We currently ship orders within India. If you are unsure whether we deliver to your area, please contact our support team before placing an order.

Order Tracking

Once your order has been shipped, tracking details will be shared via email or SMS, allowing you to monitor the status of your delivery.

Delayed or Lost Shipments

While we strive to meet estimated delivery times, delays may occasionally occur due to courier issues, weather conditions, or other external factors. If your order is significantly delayed or appears lost, please contact us for assistance.

Damaged Packages

If your order arrives damaged, please notify us within 48 hours of delivery along with clear photos of the package and product. We will review the issue and provide a suitable resolution.

Contact Us

For any shipping-related questions or concerns, feel free to reach out to us at support@hairwithacause.com. Our team is here to help.